{"id":2029,"date":"2020-03-25T23:56:24","date_gmt":"2020-03-25T23:56:24","guid":{"rendered":"http:\/\/ergongames.com\/?page_id=2029"},"modified":"2021-03-23T12:30:14","modified_gmt":"2021-03-23T12:30:14","slug":"returns","status":"publish","type":"page","link":"https:\/\/us.ergonoffice.co\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"<style>#kt-layout-id_fd8f26-c4 > .kt-row-column-wrap{align-content:start;}:where(#kt-layout-id_fd8f26-c4 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}#kt-layout-id_fd8f26-c4 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:50px;padding-bottom:20px;grid-template-columns:minmax(0, 1fr);}#kt-layout-id_fd8f26-c4 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){#kt-layout-id_fd8f26-c4 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){#kt-layout-id_fd8f26-c4 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignnone\"><div id=\"kt-layout-id_fd8f26-c4\" class=\"kt-row-layout-inner kt-row-has-bg kt-layout-id_fd8f26-c4 has-theme-palette-8-background-color\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-gutter-default kt-v-gutter-default kt-row-valign-top kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row\"><style>.kadence-column_6e2f5b-b6 > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_6e2f5b-b6 > .kt-inside-inner-col,.kadence-column_6e2f5b-b6 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_6e2f5b-b6 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_6e2f5b-b6 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_6e2f5b-b6 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_6e2f5b-b6 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_6e2f5b-b6{position:relative;}@media all and (max-width: 1024px){.kadence-column_6e2f5b-b6 > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column_6e2f5b-b6 > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_6e2f5b-b6\"><div class=\"kt-inside-inner-col\">\n<h1 class=\"has-text-align-center wp-block-heading\">Returns<\/h1>\n\n\n\n<p class=\"has-text-align-center\"><a>Last Updated<\/a><br>22-02-21<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n<style>#kt-layout-id_6b90dc-bc > .kt-row-column-wrap{align-content:start;}:where(#kt-layout-id_6b90dc-bc > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}#kt-layout-id_6b90dc-bc > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-left:175px;padding-right:175px;grid-template-columns:minmax(0, 1fr);}#kt-layout-id_6b90dc-bc > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){#kt-layout-id_6b90dc-bc > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){#kt-layout-id_6b90dc-bc > .kt-row-column-wrap{padding-left:20px;padding-right:20px;grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignnone\"><div id=\"kt-layout-id_6b90dc-bc\" class=\"kt-row-layout-inner kt-layout-id_6b90dc-bc\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-gutter-default kt-v-gutter-default kt-row-valign-top kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row\"><style>.kadence-column_5ca855-2d > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_5ca855-2d > .kt-inside-inner-col,.kadence-column_5ca855-2d > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_5ca855-2d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_5ca855-2d > .kt-inside-inner-col{flex-direction:column;}.kadence-column_5ca855-2d > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_5ca855-2d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_5ca855-2d{position:relative;}@media all and (max-width: 1024px){.kadence-column_5ca855-2d > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column_5ca855-2d > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_5ca855-2d\"><div class=\"kt-inside-inner-col\">\n<p>You can arrange a return by messaging me (Steph) @ergonofficeproducts on facebook messenger or emailing me at hi@ergonoffice.co &#8211; I can then advise how best make a return for your situation.\u00a0<\/p>\n\n\n\n<p>For details, see our policy below:<\/p>\n\n\n\n<p><a>Returns<\/a><br>Generally, you can return within 30 days. If 30 days have gone by since your purchase, unfortunately we may not offer you a refund or exchange, but get in touch and we can discuss it.<\/p>\n\n\n\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n\n\n\n<p>To complete your return, we require a receipt or proof of purchase.<\/p>\n\n\n\n<p>There are certain situations where only partial refunds are granted: (if applicable)<\/p>\n\n\n\n<p><a>Refunds (if applicable)<\/a><br>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<br>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\n<p><i>Late or missing refunds (if applicable)<br><\/i>If you haven\u2019t received a refund yet, please check your bank or credit card account again then contact the respective financial institution, as there is often some processing time before a refund is posted.&nbsp;<br>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at hi@ergonoffice.co or through facebook @ergonofficeproducts.<\/p>\n\n\n\n<p><i>Sale items (if applicable)<br><\/i>Sale items may not be be refundable.<\/p>\n\n\n\n<p><a>Exchanges (if applicable)<\/a><br>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hi@ergonoffice.co or contact us through facebook @ergonofficeproducts and we can instruct you where to send it.<\/p>\n\n\n\n<p><i>Gifts<\/i><br>If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.<br>If the item was not marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.<\/p>\n\n\n\n<p><a>Shipping<\/a><br>To return your product, you should reach out to us for information on where to mail your product to.<\/p>\n\n\n\n<p>Depending on where you live, the time frame to receive your exchanged product may vary.<\/p>\n\n\n\n<p>If you are returning an item over $75, you should consider using a shipping service that offers tracking or purchasing shipping insurance.&nbsp;<\/p>\n\n\n\n<p>We offer no guarantees towards the receiving of your returned item.<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Returns Last Updated22-02-21 You can arrange a return by messaging me (Steph) @ergonofficeproducts on facebook messenger or emailing me at hi@ergonoffice.co &#8211; I can then advise how best make a return for your situation.\u00a0 For details, see our policy below: ReturnsGenerally, you can return within 30 days. If 30 days have gone by since your&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"_links":{"self":[{"href":"https:\/\/us.ergonoffice.co\/wp-json\/wp\/v2\/pages\/2029"}],"collection":[{"href":"https:\/\/us.ergonoffice.co\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/us.ergonoffice.co\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/us.ergonoffice.co\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/us.ergonoffice.co\/wp-json\/wp\/v2\/comments?post=2029"}],"version-history":[{"count":20,"href":"https:\/\/us.ergonoffice.co\/wp-json\/wp\/v2\/pages\/2029\/revisions"}],"predecessor-version":[{"id":3951,"href":"https:\/\/us.ergonoffice.co\/wp-json\/wp\/v2\/pages\/2029\/revisions\/3951"}],"wp:attachment":[{"href":"https:\/\/us.ergonoffice.co\/wp-json\/wp\/v2\/media?parent=2029"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}